Two tales of disappointment
Laura works at Where are My Reagents Laboratory, and she put in her reagent order over two weeks ago. She just learned that her reagents are on backorder… again… and will not be available for another two weeks. That is going to be one week too late. The lab is already running short on alcohol and will surely be completely out by the end of this week. Without those reagents, the laboratory is at a standstill. Laura has already put out the usual calls to nearby laboratories to see if she can borrow some temporarily, but it seems that everyone is having shortages because of shipping delays their vendors are experiencing. Laura does not even want to consider stretching out reagent exchange times or skipping changes because that will jeopardize specimen or tissue quality. If only there was a source that she could reliably get her reagents from quickly to get her laboratory out of this bind.
Mark works at Focus on Quality Laboratories, and unfortunately, because of inconsistency with their reagents and their protocols, the lab is having a difficult time living up to its name. The pathologists expect a high-quality slide to complete their diagnosis, but some of the laboratory’s tissues seem too dry while other larger tissues seem to be under-processed. Inconsistency at processing is not their only issue. Their H&E quality fluctuates between changes as well. If only there was a vendor where he can reliably get consistent, high-quality reagents and help with updating their protocols, they could get back on the right track.